Discover the marketing strategy for Restaurants
Discover the marketing strategy for Restaurants
Discover the marketing strategy for Restaurants
Marketing
The strategies for marketing for restaurants are very important. They are not just for advertising the place. They help bring in and retain customers if they are well thought out and focused. Another key point is to use the right tools to reach the right people. This way, customers will have a special experience, and the service will improve. Even if it seems complicated, research, observing competitors, and paying attention to social media are crucial to create an efficient marketing plan for restaurants.
Main Learnings
Marketing strategies are essential for attracting and retaining customers in restaurants.
It is important to align the action plan with appropriate tools to provide an exclusive experience for customers.
Research, analysis of competitors, and dedication to social media are fundamental for creating an effective marketing plan.
Digital marketing is crucial for impacting a larger audience and measuring the performance of actions.
Creating a strong visual identity helps restaurants stand out in the market.
Importance of Marketing for Restaurants
Marketing is vital for restaurants. Through it, they attract more customers. This increases the visibility of the brand and sales. With a well-made plan, restaurants create effective tactics. These help achieve goals such as bringing in more customers, retaining them, and making more profit. Thus, marketing becomes the foundation of success in the food market.
Attracting and Retaining Customers
To gain and keep customers, marketing plays important roles. Investing in advertising, promotions, and quality service is essential. This helps restaurants win over and retain people, making them want to return always.
Increasing Brand Visibility
Marketing also strengthens the name of the restaurant. Strong brands are built with social media presence, a good visual identity, and quality content. This way, it catches attention amid competition.
Boosting Sales and Revenue
Good marketing strategies help sell more. From offering discounts to creating amazing experiences, marketing is key. It not only increases sales but also ensures long-term success.
Marketing Action Plan for Restaurants
To create a marketing plan for restaurants, we start by defining realistic objectives. We identify the target audience and set a budget. With this, we plan effective actions and can measure the success achieved.
Defining Objectives
We decide on objectives such as attracting more customers. We can also focus on increasing sales or improving the customer experience. This guides the strategies we will use and helps us evaluate their results. Our thinking becomes more directed toward success.
Selecting Target Audience
Choosing who we want to reach and defining their persona is essential. Knowing the characteristics and what our target audience seeks helps us create effective marketing. More accurate actions will be developed.
Establishing Budget
Having a budget helps to get straight to the point in promotions. Thus, we know where to allocate our money for the best results. We manage resources more efficiently.
By following these steps, we will have a well-elaborated marketing plan for our restaurant. This increases our ability to win over and retain loyal customers.
Digital Marketing Strategies for Restaurants
Digital marketing is very important for restaurants today. It brings benefits that traditional marketing does not offer. This includes a greater reach, the ability to measure results, being cheaper, and better interaction with the audience.
Through tools like social media, online ads, email marketing, and content marketing, restaurants can reach more people. They can also see how their strategies are working, spend less money, and speak directly to those who visit the restaurant. Thus, using digital marketing is key for a restaurant to succeed today.
Advantages of Digital Marketing
Advantage Benefit Greater Reach Ability to target a geographically broader and diverse audience. Measurability Ability to track and assess the performance of marketing actions accurately. Cost-effectiveness More optimized investments with better returns compared to traditional marketing. Interactivity Establishing a closer, interactive relationship with the target audience.
Using digital marketing is fundamental for restaurants to stand out today. Thus, they can take advantage of all the digital world offers.
Social Media Publishing
Social media are great for restaurants. They help reach directly those who want to target. Thus, places can showcase their dishes and services up close, creating a unique connection with the audience.
Using platforms like Facebook and Instagram opens doors for restaurants online. They can spread their messages further, promote special actions, and converse with those who appreciate what they do. All this is part of an effective social media strategy.
Creating Paid Ads
In addition to free posts, paid ads greatly help restaurants. They can be done on Facebook, Instagram, TikTok, or Google. This ensures more people see and learn about restaurants in a targeted way.
It is essential to use official pages and Google Maps. Paid ads complement digital marketing. They make the restaurant more visible to those searching for or interested in it.
Platform Advantages of Paid Ads Facebook • Targeted reach to the audience
• Detailed performance metrics
• Integration with Instagram Instagram • Attractive visual formats
• Interest and behavior targeting
• Good integration with Facebook Google • Visibility in search results
• Keyword targeting
• Video and display ads
By using paid ads online, restaurants grow on the internet. They reach more people accurately, increasing visibility. This helps attract new and loyal customers.
Email Marketing Campaigns
Email campaigns are great for spreading offers. They go directly to customers who signed up on the restaurant's website or app. With a clear plan, we can create texts that capture attention and add value to emails. These emails are sent automatically. This greatly facilitates the work. It is very important to keep an eye on the results. This way, we know what works or not, like the most attractive subjects and more inviting messages.
Using emails to send offers and promotions helps strengthen the bond with customers. And it is a way to efficiently and directly increase restaurant sales.
Content Marketing
We, restaurants, use more than just social media and digital menus. We also create content marketing. We publish on blogs and websites with things that interest customers. For example, we talk about the restaurant's history, favorite dishes, and customer feedback.
This type of content helps a lot. It makes the restaurant more visible online. Especially if we use SEO techniques. It’s good to have content specialists for this.
Content marketing for restaurants is key to attracting and retaining customers. We offer interesting information about us. This keeps the blog and website updated, increasing our online presence and credibility.
Using content marketing helps us get noticed online. We provide useful information to customers, which highlights the restaurant. With SEO, we appear more in search engines, attracting and retaining loyal customers.
Data Analysis
Data analysis is key in restaurant marketing, bringing valuable insights. It uses data from content, social media, ads, and management tools. This improves processes, enhances customer experience, and helps create or change dishes. It also organizes management better and reduces risks.
Benefits of Data Analysis for Restaurants Impact Data Collection and Analysis Obtaining valuable insights about customer behavior, market trends, and business performance. Process Improvement Identifying opportunities for optimizing internal processes such as logistics, inventory, and service. Enhancement of Customer Experience Adapting and customizing the customer experience based on their preferences and needs.
"Data analysis is the key to transforming an ordinary restaurant into a successful business."
Thus, data analysis is vital. It helps restaurants decide well, improve customer satisfaction, and grow.
Digital Marketing Tools
To improve business, restaurants should use digital sales tools. This includes digital menus, which make the food more visually appealing.
Digital Sales Resources
These online tools help with payment methods and customer experience. They make choosing what to eat easier and more enjoyable by showcasing dishes interactively.
Reservation Platforms
Reservation platforms are super useful. They help restaurants and their customers reserve tables more efficiently, without lines.
Delivery Platforms
To reach more people and be practical, delivery platforms are great. They allow deliveries in various areas, increasing sales and customer satisfaction.
Visual Identity for Restaurants
It is crucial for restaurants to have a strong visual identity. This includes creating a logo, choosing colors and fonts, and defining a design style. All this should appear on the website, menus, social media, and any marketing material. With a well-structured identity, customers identify and connect with the restaurant more easily. Of course, this helps convey professionalism and credibility in a very competitive market.
Through an attractive and coherent visual identity, restaurants can stand out. The logo and design elements need to be chosen carefully and applied uniformly. This ensures that customers recognize the brand immediately. Furthermore, it highlights its personality and values.
Element Importance Logo Visually represents the restaurant brand, conveying its essence and personality. Colors Evoke emotions and sensations, helping create a unique and memorable visual identity. Fonts Contribute to the readability and aesthetics of texts in menus, labels, and promotional materials. Design Style Defines the tone and atmosphere of the restaurant, aligning with its proposal and target audience.
Having a solid and well-planned visual identity makes a big difference for restaurants. They manage to stand out and catch customers' attention. This improves brand perception, engages the audience, and increases the business's credibility in a competitive food market.
Referral Marketing
Referral marketing greatly helps restaurants. It focuses on making customers happy enough to become promoters of the place. This involves ensuring that everything is perfect, from the dishes to the service. When customers enjoy it a lot, they return and recommend it to everyone.
Surprising the Customer
Having a place that goes beyond expectations is key. When people are amazed by the food, the environment, or the service, they want to tell everyone. Thus, they become natural promoters, spreading good news about the restaurant.
Encouraging Referrals
Besides pleasing customers, restaurants can encourage referrals. They can do this with a rewards system. For example, those who bring friends could win a prize. Or by using loyalty programs that value referrals.
Creating Experiences
Restaurants should go beyond cuisine to ensure happy customers. They need to create unforgettable experiences. This means considering all five senses: taste, sight, hearing, touch, and smell. With delicious dishes, pleasant music, and a clean space, people feel warmly welcomed.
When a place unites these aspects, the customer doesn't just eat well. They live something special. And this makes them want to return. More than that, they recommend the place to friends. Thus, retaining people with memorable experiences proves to be a great marketing action.
Key Elements for Creating Experiences Benefits Exploration of the Five Senses Provides an engaging and memorable experience A pleasant and organized environment Transmits professionalism and comfort to customers Attentive and personalized service Retains and delights customers, leading to recommendations
Successful Restaurant: Example
A good restaurant needs good marketing strategies. A success story is the Restaurante Sabor da Terra in São Paulo. It gained prominence using social media, a strong visual identity, and making customers' experiences memorable. Thus, more people were attracted, the brand became known, and sales grew significantly.
The Restaurante Sabor da Terra heavily utilized digital marketing. It constantly posted on Facebook and Instagram. It also ran targeted ads. The result? More people became familiar with the brand and wanted to try it.
The place also focused on creating special moments for those who visited. It had a cozy environment, good music, service that made customers feel welcome, and of course, excellent food. All this was part of valuing the entire experience, not just the meal. This made people return more often and recommend the restaurant to others.
We conclude that good marketing planning and the use of digital strategies are crucial. This case of the Restaurante Sabor da Terra shows this. It stood out for being well online, having a striking visual identity, and creating experiences that delighted customers. Thus, even amid much competition, it thrived.
FAQ
What makes marketing essential for restaurants? Marketing is very important for restaurants. It helps bring in and retain customers. It also makes the brand more recognized. And of course, it increases profit. A good marketing plan ensures that restaurants achieve their objectives. They want more loyal customers and to increase sales.
What are the main steps to create an effective marketing plan for a restaurant? For a marketing plan to work, it is essential to have clear objectives. It is also vital to know who your audience is. And do not forget the budget. This way, the restaurant can direct its efforts effectively. It can promote its actions more efficiently.
What are the advantages of digital marketing for restaurants? Digital marketing has many benefits for restaurants. It allows reaching more people. And it enables knowing if strategies are working. It is cheaper than traditional advertising. And it helps communicate better with customers. All this is done through the internet.
How can social media help restaurants boost their business? Social media has great power. They help restaurants effectively reach the right people. They can also showcase their products invitingly. With them, restaurants become more present. They can offer special things to customers. It is also a way to converse with those who enjoy the restaurant.
What are the main content marketing strategies that restaurants can adopt? Many restaurants use blogs to share news. They can talk about the place's history or about customers' favorite dishes. This is very interesting for those who care. This type of content helps the restaurant be more visible online. Especially when they use SEO techniques.
Why is data analysis fundamental for restaurant marketing? Analyzing data is essential for understanding what works. This way, the restaurant can improve in many areas. From the menu offerings to how it communicates with customers. This analysis helps provide a better experience. It also makes the restaurant management more efficient. And it helps avoid problems.
What are important digital marketing tools for restaurants? Today, restaurants need digital tools. Such as online menus and reservation and delivery systems. They make customers' lives easier. These technologies also facilitate accepting different types of payments. This attracts more people to the restaurant.
Why is visual identity fundamental for restaurants? Visual identity is the restaurant's face. A good logo, colors, and fonts make it easier for the restaurant to be recognized. This shows that the place is professional. And it makes people trust what it offers more.
How can referral marketing help restaurants? Referring the restaurant is a powerful form of marketing. If customers enjoy it a lot, they will tell others to go too. Therefore, it is important to always positively surprise those who visit your restaurant. That way, more people will want to know the place.
What are the key elements to create memorable experiences in a restaurant? A great dish is important, but it's not everything. A clean and pleasant environment counts a lot. The music and service also greatly influence. When all these details are well cared for, the customer will always remember their visit to the restaurant. And they will want to return and recommend the place to others.
The strategies for marketing for restaurants are very important. They are not just for advertising the place. They help bring in and retain customers if they are well thought out and focused. Another key point is to use the right tools to reach the right people. This way, customers will have a special experience, and the service will improve. Even if it seems complicated, research, observing competitors, and paying attention to social media are crucial to create an efficient marketing plan for restaurants.
Main Learnings
Marketing strategies are essential for attracting and retaining customers in restaurants.
It is important to align the action plan with appropriate tools to provide an exclusive experience for customers.
Research, analysis of competitors, and dedication to social media are fundamental for creating an effective marketing plan.
Digital marketing is crucial for impacting a larger audience and measuring the performance of actions.
Creating a strong visual identity helps restaurants stand out in the market.
Importance of Marketing for Restaurants
Marketing is vital for restaurants. Through it, they attract more customers. This increases the visibility of the brand and sales. With a well-made plan, restaurants create effective tactics. These help achieve goals such as bringing in more customers, retaining them, and making more profit. Thus, marketing becomes the foundation of success in the food market.
Attracting and Retaining Customers
To gain and keep customers, marketing plays important roles. Investing in advertising, promotions, and quality service is essential. This helps restaurants win over and retain people, making them want to return always.
Increasing Brand Visibility
Marketing also strengthens the name of the restaurant. Strong brands are built with social media presence, a good visual identity, and quality content. This way, it catches attention amid competition.
Boosting Sales and Revenue
Good marketing strategies help sell more. From offering discounts to creating amazing experiences, marketing is key. It not only increases sales but also ensures long-term success.
Marketing Action Plan for Restaurants
To create a marketing plan for restaurants, we start by defining realistic objectives. We identify the target audience and set a budget. With this, we plan effective actions and can measure the success achieved.
Defining Objectives
We decide on objectives such as attracting more customers. We can also focus on increasing sales or improving the customer experience. This guides the strategies we will use and helps us evaluate their results. Our thinking becomes more directed toward success.
Selecting Target Audience
Choosing who we want to reach and defining their persona is essential. Knowing the characteristics and what our target audience seeks helps us create effective marketing. More accurate actions will be developed.
Establishing Budget
Having a budget helps to get straight to the point in promotions. Thus, we know where to allocate our money for the best results. We manage resources more efficiently.
By following these steps, we will have a well-elaborated marketing plan for our restaurant. This increases our ability to win over and retain loyal customers.
Digital Marketing Strategies for Restaurants
Digital marketing is very important for restaurants today. It brings benefits that traditional marketing does not offer. This includes a greater reach, the ability to measure results, being cheaper, and better interaction with the audience.
Through tools like social media, online ads, email marketing, and content marketing, restaurants can reach more people. They can also see how their strategies are working, spend less money, and speak directly to those who visit the restaurant. Thus, using digital marketing is key for a restaurant to succeed today.
Advantages of Digital Marketing
Advantage Benefit Greater Reach Ability to target a geographically broader and diverse audience. Measurability Ability to track and assess the performance of marketing actions accurately. Cost-effectiveness More optimized investments with better returns compared to traditional marketing. Interactivity Establishing a closer, interactive relationship with the target audience.
Using digital marketing is fundamental for restaurants to stand out today. Thus, they can take advantage of all the digital world offers.
Social Media Publishing
Social media are great for restaurants. They help reach directly those who want to target. Thus, places can showcase their dishes and services up close, creating a unique connection with the audience.
Using platforms like Facebook and Instagram opens doors for restaurants online. They can spread their messages further, promote special actions, and converse with those who appreciate what they do. All this is part of an effective social media strategy.
Creating Paid Ads
In addition to free posts, paid ads greatly help restaurants. They can be done on Facebook, Instagram, TikTok, or Google. This ensures more people see and learn about restaurants in a targeted way.
It is essential to use official pages and Google Maps. Paid ads complement digital marketing. They make the restaurant more visible to those searching for or interested in it.
Platform Advantages of Paid Ads Facebook • Targeted reach to the audience
• Detailed performance metrics
• Integration with Instagram Instagram • Attractive visual formats
• Interest and behavior targeting
• Good integration with Facebook Google • Visibility in search results
• Keyword targeting
• Video and display ads
By using paid ads online, restaurants grow on the internet. They reach more people accurately, increasing visibility. This helps attract new and loyal customers.
Email Marketing Campaigns
Email campaigns are great for spreading offers. They go directly to customers who signed up on the restaurant's website or app. With a clear plan, we can create texts that capture attention and add value to emails. These emails are sent automatically. This greatly facilitates the work. It is very important to keep an eye on the results. This way, we know what works or not, like the most attractive subjects and more inviting messages.
Using emails to send offers and promotions helps strengthen the bond with customers. And it is a way to efficiently and directly increase restaurant sales.
Content Marketing
We, restaurants, use more than just social media and digital menus. We also create content marketing. We publish on blogs and websites with things that interest customers. For example, we talk about the restaurant's history, favorite dishes, and customer feedback.
This type of content helps a lot. It makes the restaurant more visible online. Especially if we use SEO techniques. It’s good to have content specialists for this.
Content marketing for restaurants is key to attracting and retaining customers. We offer interesting information about us. This keeps the blog and website updated, increasing our online presence and credibility.
Using content marketing helps us get noticed online. We provide useful information to customers, which highlights the restaurant. With SEO, we appear more in search engines, attracting and retaining loyal customers.
Data Analysis
Data analysis is key in restaurant marketing, bringing valuable insights. It uses data from content, social media, ads, and management tools. This improves processes, enhances customer experience, and helps create or change dishes. It also organizes management better and reduces risks.
Benefits of Data Analysis for Restaurants Impact Data Collection and Analysis Obtaining valuable insights about customer behavior, market trends, and business performance. Process Improvement Identifying opportunities for optimizing internal processes such as logistics, inventory, and service. Enhancement of Customer Experience Adapting and customizing the customer experience based on their preferences and needs.
"Data analysis is the key to transforming an ordinary restaurant into a successful business."
Thus, data analysis is vital. It helps restaurants decide well, improve customer satisfaction, and grow.
Digital Marketing Tools
To improve business, restaurants should use digital sales tools. This includes digital menus, which make the food more visually appealing.
Digital Sales Resources
These online tools help with payment methods and customer experience. They make choosing what to eat easier and more enjoyable by showcasing dishes interactively.
Reservation Platforms
Reservation platforms are super useful. They help restaurants and their customers reserve tables more efficiently, without lines.
Delivery Platforms
To reach more people and be practical, delivery platforms are great. They allow deliveries in various areas, increasing sales and customer satisfaction.
Visual Identity for Restaurants
It is crucial for restaurants to have a strong visual identity. This includes creating a logo, choosing colors and fonts, and defining a design style. All this should appear on the website, menus, social media, and any marketing material. With a well-structured identity, customers identify and connect with the restaurant more easily. Of course, this helps convey professionalism and credibility in a very competitive market.
Through an attractive and coherent visual identity, restaurants can stand out. The logo and design elements need to be chosen carefully and applied uniformly. This ensures that customers recognize the brand immediately. Furthermore, it highlights its personality and values.
Element Importance Logo Visually represents the restaurant brand, conveying its essence and personality. Colors Evoke emotions and sensations, helping create a unique and memorable visual identity. Fonts Contribute to the readability and aesthetics of texts in menus, labels, and promotional materials. Design Style Defines the tone and atmosphere of the restaurant, aligning with its proposal and target audience.
Having a solid and well-planned visual identity makes a big difference for restaurants. They manage to stand out and catch customers' attention. This improves brand perception, engages the audience, and increases the business's credibility in a competitive food market.
Referral Marketing
Referral marketing greatly helps restaurants. It focuses on making customers happy enough to become promoters of the place. This involves ensuring that everything is perfect, from the dishes to the service. When customers enjoy it a lot, they return and recommend it to everyone.
Surprising the Customer
Having a place that goes beyond expectations is key. When people are amazed by the food, the environment, or the service, they want to tell everyone. Thus, they become natural promoters, spreading good news about the restaurant.
Encouraging Referrals
Besides pleasing customers, restaurants can encourage referrals. They can do this with a rewards system. For example, those who bring friends could win a prize. Or by using loyalty programs that value referrals.
Creating Experiences
Restaurants should go beyond cuisine to ensure happy customers. They need to create unforgettable experiences. This means considering all five senses: taste, sight, hearing, touch, and smell. With delicious dishes, pleasant music, and a clean space, people feel warmly welcomed.
When a place unites these aspects, the customer doesn't just eat well. They live something special. And this makes them want to return. More than that, they recommend the place to friends. Thus, retaining people with memorable experiences proves to be a great marketing action.
Key Elements for Creating Experiences Benefits Exploration of the Five Senses Provides an engaging and memorable experience A pleasant and organized environment Transmits professionalism and comfort to customers Attentive and personalized service Retains and delights customers, leading to recommendations
Successful Restaurant: Example
A good restaurant needs good marketing strategies. A success story is the Restaurante Sabor da Terra in São Paulo. It gained prominence using social media, a strong visual identity, and making customers' experiences memorable. Thus, more people were attracted, the brand became known, and sales grew significantly.
The Restaurante Sabor da Terra heavily utilized digital marketing. It constantly posted on Facebook and Instagram. It also ran targeted ads. The result? More people became familiar with the brand and wanted to try it.
The place also focused on creating special moments for those who visited. It had a cozy environment, good music, service that made customers feel welcome, and of course, excellent food. All this was part of valuing the entire experience, not just the meal. This made people return more often and recommend the restaurant to others.
We conclude that good marketing planning and the use of digital strategies are crucial. This case of the Restaurante Sabor da Terra shows this. It stood out for being well online, having a striking visual identity, and creating experiences that delighted customers. Thus, even amid much competition, it thrived.
FAQ
What makes marketing essential for restaurants? Marketing is very important for restaurants. It helps bring in and retain customers. It also makes the brand more recognized. And of course, it increases profit. A good marketing plan ensures that restaurants achieve their objectives. They want more loyal customers and to increase sales.
What are the main steps to create an effective marketing plan for a restaurant? For a marketing plan to work, it is essential to have clear objectives. It is also vital to know who your audience is. And do not forget the budget. This way, the restaurant can direct its efforts effectively. It can promote its actions more efficiently.
What are the advantages of digital marketing for restaurants? Digital marketing has many benefits for restaurants. It allows reaching more people. And it enables knowing if strategies are working. It is cheaper than traditional advertising. And it helps communicate better with customers. All this is done through the internet.
How can social media help restaurants boost their business? Social media has great power. They help restaurants effectively reach the right people. They can also showcase their products invitingly. With them, restaurants become more present. They can offer special things to customers. It is also a way to converse with those who enjoy the restaurant.
What are the main content marketing strategies that restaurants can adopt? Many restaurants use blogs to share news. They can talk about the place's history or about customers' favorite dishes. This is very interesting for those who care. This type of content helps the restaurant be more visible online. Especially when they use SEO techniques.
Why is data analysis fundamental for restaurant marketing? Analyzing data is essential for understanding what works. This way, the restaurant can improve in many areas. From the menu offerings to how it communicates with customers. This analysis helps provide a better experience. It also makes the restaurant management more efficient. And it helps avoid problems.
What are important digital marketing tools for restaurants? Today, restaurants need digital tools. Such as online menus and reservation and delivery systems. They make customers' lives easier. These technologies also facilitate accepting different types of payments. This attracts more people to the restaurant.
Why is visual identity fundamental for restaurants? Visual identity is the restaurant's face. A good logo, colors, and fonts make it easier for the restaurant to be recognized. This shows that the place is professional. And it makes people trust what it offers more.
How can referral marketing help restaurants? Referring the restaurant is a powerful form of marketing. If customers enjoy it a lot, they will tell others to go too. Therefore, it is important to always positively surprise those who visit your restaurant. That way, more people will want to know the place.
What are the key elements to create memorable experiences in a restaurant? A great dish is important, but it's not everything. A clean and pleasant environment counts a lot. The music and service also greatly influence. When all these details are well cared for, the customer will always remember their visit to the restaurant. And they will want to return and recommend the place to others.
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DAYO INTELLIGENCE AND PERFORMANCE
Avenida Paulista, 1106 Bela Vista
São Paulo - SP, 01310-914
Dayo Intelligence and Performance Ltd.
CNPJ: 57.516.832/0001-82
Copyright DaYo Intelligence and Performance 2024
DAYO INTELLIGENCE
AND PERFORMANCE
Avenida Paulista, 1106 Bela Vista
São Paulo - SP, 01310-914
Dayo Intelligence and Performance Ltd.
CNPJ: 57.516.832/0001-82
Copyright DaYo Intelligence and
Performance 2023
DAYO INTELLIGENCE AND PERFORMANCE
Avenida Paulista, 1106 Bela Vista
São Paulo - SP, 01310-914
Dayo Intelligence and Performance Ltd.
CNPJ: 57.516.832/0001-82
Copyright DaYo Intelligence and Performance 2024